Autotrader Reviews

Excellent Customer Experience
Excellent customer service throughout. Paul was knowledgeable about the car and did not put me under pressure to buy. His communication was excellent throughout - he offers a reliable, honest buying experience. I was particularly grateful for the time that he took during the car handover. Highly recommended!

Excellent, honest dealership whom I would recommend and use againPaul has a friendly, natural, honest manner and withing a few seconds of meeting him I got the opinion that he wasn't just after a sales but wanted to provide a good honest reliable service - the dealings between us that followed proved me right.

I was looking to replace my diesel car with petrol. Paul was great

Absolutely great service from beginning to end. Very friendly and honest. Would highly recommend this dealer.

Five Star Service

Such an easy transaction. The car is beautiful and just as advertised. So pleased. Thank you, Paul

Great car, with great service, would highly recommend it!

Bought a Mini from Paul, and the car was stunning as promised. Paul is very easy to deal with, transparent and honest. A good experience with a dealership you can trust.

Very happy with our new car

We're really happy with our new car and the lovely clean it had before we picked it up. Paul worked over the weekend to get it ready in time and also did an MOT.

Great communication, felt in safe hands throughout the process and I'm in love with my new car. Thank you so much!

100% Trustworthy

Fantastic guy. truthful, honest, sincere, excellent prices. goes above and beyond. constant updates on the car.I would highly recommend paul. lovely cars, great prices, you can trust him 100%.im over the moon with the service and all my family have been so impressed .he is our new go-to guy regarding cars.....the best sales guy ever......outstanding...thanks paul from a very happy customer.

Great quality, fantastic service 

Purchased a BMW 5 series, and the car was as described and of great value. Paul is an absolute gentleman, extremely helpful without the stereo-typical car salesman personality. A real pleasure to do business with which is extremely refreshing these days. The car supplied was extremely well presented, with fresh MOT, and fresh service and ready to go. He even cleaned it again before I collected it !! If you ate in the market for a new car, I can't recommend Paul Philips highly enough. Thanks Paul

The friendly and polite dealership, no forceful selling tactics and great cars!

Great service for a great car

Excellent friendly service - well-informed and helpful to a senior not abreast of all the tech in such an advanced car! Very happy with the car too - and all Paul's stock seemed of similar standard. Highly recommended.

I wholeheartedly recommend Paul Phillips Car Sales!

I recently bought a car from Paul and I’m absolutely delighted with not only the car, which is stunning but the entire experience I had with Paul himself who is a real gentleman. The car was beautifully presented on Paul’s website and had the exact specification and mileage I was looking for. The only issue was that I live around 2.5 hour drive from Surrey. However, after the initial phone call with Paul, I instinctively knew he was someone I could trust and that I wouldn’t be disappointed. I actually paid for the car without even seeing it, or test driving it (the first time I’ve ever done this!), but again this was because I had trust in Paul and read others had done similar things in their reviews of their experiences of buying a car from him. When I did collect the car, it was stunning and Paul even went out to take a look at the vehicle one more time to ensure it was perfect (it already was!), while I sorted out the tax, ready for when I took the wheel. Since bringing it home, I’m looking for a very little opportunity to drive it. In life, we’re taught to live by the old adage that if it seems/sounds too good to be true, it probably is. I can say with complete confidence this does not apply to Paul and the cars he sells! If you see a car on Paul’s website that you like, please don’t hesitate and contact Paul. His cars are beautiful and he knows how to give his customers exemplary service.

Couldn't recommend Paul enough!

Paul is not only great at what he does but also a really friendly and genuine guy. He was refreshingly honest, and all of his cars were of low mileage and excellent quality. Above all, he ensured the car was of the highest standard it could possibly be before he sold it to me, and went out of his way to replace my two back tyres without me asking him to. After touching the car up, the car appeared brand new. Was really grateful for all the effort he went to and felt supported throughout the purchase. Thank you so much, Paul.

A totally honest car dealer with none of the often-felt pressure tactics

Superb customer experience. Paul does not pressure sales at all and it was a pleasure buying from him. The car I bought is immaculate and his other stock looked in the same condition. If Carlsberg did car dealers.

Great service from start to finish. At no time did I feel under any pressure and Paul was a pleasure to deal with.

Paul was brilliant from start to finish. His quick and detailed communication made the whole process really clear and all questions were answered thoroughly. The expert advice provided was very much appreciated. A really professional trader who we would fully recommend to others.